Support & Maintenance
Why is it important to have your systems Maintained?
Unfortunately, many people see system maintenance as just another bill to pay. This is not the case and should be seen as an investment that will pay dividends in a worst-case scenario.
Imagine the potential cost of a break-in or fire within your business?
If you have gone to the expense of installing a system for the purpose of protecting your livelihood and staff, why would you not take steps to ensure it is working perfectly and operational 24/7?
Interested in a quote or service call? Contact us
What is included in a Maintenance contract?
- Your Planned Annual Maintenance visit(s) included
- Access to Emergency Engineer response 24/7/365*
- Guaranteed response time of 4 hours maximum for systems with police response
- Significantly reduced Call out cost and Labour charges in the event of a system fault* with our maintenance contracts
- Free and Unlimited Phone based technical support 24/7/365
- Engineer reports following each visit with updating of system log books
- Responsive Helpdesk during office hours
We pride ourselves on the exceptional level of customer care we offer, ensuring our team are reliable, reactive and knowledgeable.
We understand that you want cover you can rely on from start to finish with ongoing support:
What are the REAL benefits of having a Maintenance Contract?
- Regular maintenance is proven to help increase the service life of your systems.
- Maintenance logs and engineer reports as evidence of your compliance through SSAIB.
- Degradation reports allow you to budget for future upgrades or repairs.
- Gives you peace of mind that your business and staff are protected.
Contact our team about a service and maintenance package.